Publicerad: 2008-12-09
ISBN:
ISSN: 1650-3686 (tryckt), 1650-3740 (online)
VŠB – Technical University of Ostrava (VSB-TUO) is the first and till now the only public university in Czech Republic that is certified according to ISO 9001. One of faculties of VSB -TUO; Faculty of Mechanical Engineering was awarded by Czech Republic National Quality Award 2007 in the category public sector. The contribution describes the way of VSB – TUO from implementation of quality management system to implementation of EFQM Excellence Model as step beyond ISO 9001certification.
Quality Management System; Self-assessment; EFQM Excellence Model; National Quality Award
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