Matilda Legeby
Swedish Industrial Design Foundation, Sweden
Pia McAleenan
Swedish Industrial Design Foundation, Sweden
Hanna Andersson
Swedish Industrial Design Foundation, Sweden
Stefan Holmlid
Linköping University, Sweden
Ladda ner artikelIngår i: ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes.2018 Conference, 18-20 June, Milano, Italy
Linköping Electronic Conference Proceedings 150:50, s. 612-628
Publicerad: 2018-07-05
ISBN: 978-91-7685-237-8
ISSN: 1650-3686 (tryckt), 1650-3740 (online)
This paper will describe how Förnyelselabbet, a design driven lab, takes on challenging areas that spans across policy, organizational and sectorial boundaries. The paper will give an account of how Förnyelselabbet has set up its co-creation and engagement process. The process is not specifically devised to deliver solutions at a micro level, but to drive change across the welfare system from policy, over new collaborations to specific service interactions. The lab was initiated as a response to the large number of unaccompanied minors that arrived in Sweden around the fall of 2015, based on political insight and a decision by the Ministry of Health and Social Affairs to explore how design could aid user driven innovation within social health care for children and youths.
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