Marc Stickdorn
MCI – Management Center Innsbruck, Austria
Anita Zehrer
MCI – Management Center Innsbruck, Austria
Download articlePublished in: Conference Proceedings; ServDes.2010; Exchanging Knowledge; Linköping; Sweden; 1-3 December 2010
Linköping Electronic Conference Proceedings 60:19, p. 147-148
Published: 2012-09-20
ISBN: 978-91-7519-770-8
ISSN: 1650-3686 (print), 1650-3740 (online)
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