Conference article

In today’s information-communication society; it is important to establish a good relationship between humans and computers. Several human-agent interaction studies have succeeded in creating a more profound relationship with people; such as fostering empathy with agents. However; none of these studies has examined how human empathy is affected from the impressions formed about agents. We conducted an experiment to collect emotional response to a character-agent from participants. Then; we compared attitude structure to the agent between empathic and non-empathic groups of the participants. The results show that empathic participants evaluated the character-agent from various aspects and did not bestow low scores; unlike non-empathic participants.

Human-Agent Interaction; Character-agents; Empathy; Impressions.