Conference article

A Proposed Framework to Identify Digital Transformation Maturity in Small Industries

Laís Santiago da Costa
Federal University of ABC, Santo André, São Paulo, Brazil

Luciana Pereira
Federal University of ABC, Santo André, São Paulo, Brazil

Alessandra Akkari
Mackenzie Presbyterian University, São Paulo, São Paulo, Brazil

Download articlehttp://dx.doi.org/10.3384/ecp1815630

Published in: WIEFP2018 – 4th Workshop on Innovative Engineering for Fluid Power, November 28-30, Sao Paulo, Brazil

Linköping Electronic Conference Proceedings 156:7, p. 30-33

Show more +

Published: 2018-12-10

ISBN: 978-91-7685-136-4

ISSN: 1650-3686 (print), 1650-3740 (online)

Abstract

Over the last decade, the landscape for business has become more dynamic. There are several variables that contributes to it, mostly directly related to technological innovation. One of these phenomena is the digitalization, that enables information to be processed universally, in high speed and relatively low costs, while the cycle gets globalized reducing multiple barriers. Inside this process, companies start to interact with technologies using new platforms, that’s when business begins its digital transformation, by implementing new digital technologies, which modifies the relationship with components of the entrepreneurial ecosystem, affecting internal scenarios and spheres of relations outside. Thus, it is relevant to understand how companies can embrace digital transformation as an opportunity to innovate, differentiate and growing. Therefore, in this paper we ask if there is a tool that could help innovation managers to evaluate the company’s maturity regarding digital transformation? To answer this question, we have been proposed a framework that can identify in which part of the organizational structure innovations have been present. In addition, it can establish the achieved level of maturity. For that, the methodology applied began by developing a digitalization management framework, with seventeen questions concerning eight organizational dimensions and the adoption of technological innovations. The framework passed by an evaluation process and went available for collecting data of small enterprises through digital survey platform, sent by e-mail. The framework application permitted us to characterize 346 companies in São Paulo, from those 77 were industries, our focus on this paper. The results showed that not even one industry was characterized fully digitally transformed, most of all stayed in primary levels of maturity. It is possible to conclude that the framework can be applied in companies of diverse segments, size and locality. Its execution can be helpful for organizations themselves, serving as a basis for creating actions and plans that facilitate their evolution.

Keywords

Digital transformation, digitalization management framework, technology innovation management, organizational structure, digitalization

References

[9] Gottschalk, P. “Research propositions for knowledge management systems supporting electronic business,” International Journal of Innovation and Learning. Volume 3: Number 6: Jan. 2006. pp 593-606.

[10] Matt, C., Hess, T., & Benlian, A. “Digital transformation strategies,” Business & Information Systems Engineering. Volume 57: Number 5: Sep. 2015. pp 339-343.

[11] Markovic, M. R. “Managing the organizational change and culture in the age of globalization,” Journal of Business Economics and Management. Volume 9: Number 1: Jan. 2008. pp 3-11.

[12] Sebrae. Datasebrae: indicadores. 2014. Available at: <http://datasebrae.com.br/>

[13] Serviço Brasileiro de Apoio às Micro e Pequenas Empresas – Sebrae. “Participação das Micro e Pequenas Empresas na Economia Brasileira,” Brasília, Jul. 2014.

[14] Berman, S. J. “Digital transformation: opportunities to create new business models,” Strategy & Leadership. Volume 40: Number 2: 2012. pp 16-24.

[15] Zhu, K.; Kraemer, K. L.; Xu, S. “The Process of Innovation Assimilation by Firms in Different Countries: A Technology Diffusion Perspective on E-Business,” Management Science. Volume 52: Number 10: Oct. 2006. pp 1557-1576.

[16] Meissner, A., Müller, M., Hermann, A., & Metternich, J. ”Digitalization as a catalyst for lean production: A learning factory approach for digital shop floor management,” Procedia Manufacturing. Number 23: 2018. pp 81-86.

[17] Chui, M., Manyika, J., & Miremadi, M. “Four fundamentals of workplace automation,” McKinsey Quarterly. Volume 29: Number 3: Nov. 2015. pp 1-9.

[18] Qin, J.; Liu, Y.; Grosvenor, R. “A categorical framework of manufacturing for industry 4.0 and beyond,” Procedia Cirp. Volume 52:2016. pp. 173-178.

[19] Azhari, P.; Faraby, N.; Rossmann A.; Steimel B.; Wichmann K. S. “Digital transformation report” Neuland GmbH & Co. KG., Köln, 2014.

[20] Hodge, David R.; Gillespie, David. “Phrase completions: an alternative to Likert scales,” Social Work Research. Volume 27: Number 1: Jan. 2003. pp 45.

Citations in Crossref